At Furst McNess, we strive to:

  • Understand that being great is a choice
  • Never settle for average or "good enough"
  • Relentlessly search for ways to serve our customers better
  • Work as a team
  • Value and respect one another
  • Earn trust through our actions
  • Act in a safe and professional manner at all times
  • Conduct ourselves with the highest level of integrity
  • Deliver on the commitments we make
  • Invest in our professional and personal development
  • Maintain a positive work environment that promotes success
  • Have fun and celebrate our success 

Get Furst-McNess branded apparel here.

At Furst-McNess Company, the vision and culture are the driving forces moving the organization forward. The assortment of apparel that is in the company store is for all employees and customers to have access to branded apparel at reasonable prices.

"To be the leading company in the markets we serve, adding value and exceeding expectations of everyone we touch."

Accepted Methods of Payment. We accept Visa, Mastercard, American Express and Discover.

Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Normal production time for orders is 10 to 14 working days.

Shipping Methods. Your package will go out by UPS or Priority Mail.  Depending on location, UPS & Priority Mail will deliver as follows: For the Midwest: 2 to 3 working days For the East: 3 to 4 working days For the West: 4 to 5 working days.  Be sure to submit both physical and mailing addresses for shipping purposes.  Some items may ship direct from the manufacturer.

Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.

Manufacturers Defects. If a product appears to have a manufacture’s defect, email our Customer Service department for instructions. Do not return products to us without first contacting us to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.

Return Merchandise Policy. Permission for any return merchandise must be secured from our return department. You have 30 days from the ship date to receive refunds. You must email the refund request to sales@lakeprairiemarketing.com (with "RETURN" in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a Return Authorization Number written clearly on the package. Products being returned must have a RA# issued before returned.

If you received a different product than initially purchased, the item must be returned with the following:

·  All original contents (product, manuals, instructions, etc.).

·  Original packaging.

·  Original invoice or receipt.

Once a return is authorized by our return department you should:

  1. Return the item to the address given to you by our return department.
  2. Write the Return Authorization Number clearly on the box or package.
  3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We cannot be held liable for return merchandise that does not reach our return department.

We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.


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